FREQUENTLY ASKED QUESTIONS
The warranty primarily covers manufacturing defects, with free maintenance during the first year. In addition, there are monthly follow-ups to remind the client about regular maintenance.
Regular maintenance, such as lubrication and tightening screws, is essential to prolong the machine’s lifespan and prevent major breakdowns that could result from neglect.
Yes, local companies follow up with clients and provide regular maintenance, while foreign companies usually deliver the machine without further follow-up.
No, some malfunctions may be due to manufacturing defects, such as certain parts needing replacement shortly after installation, even though they are designed to last for years.
The company manufactures several machines, including: heat press (transfer printing), coating dots (PVC coating), flame lamination, embossing, and overlock (serging) machines.
The transfer printing machine transfers prints from paper to fabric, while the coating dots machine is specialized in applying a PVC layer to the back of carpets or fabric to prevent slipping.
It is a modern machine that bonds fabric to felt or foam using flame, offering low operating costs and high production speed.
The company documents client experiences, displays the logos of factories it has worked with on its website, and considers customer satisfaction and building trust as top priorities.
